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Common Questions

Quick answers.

Everything you need to know before your first order. Don't see it here? Reach out and we'll help directly.

Your card isn't charged until your laundry is picked up and weighed. There are no upfront fees or costs to schedule.

None. Use us weekly, biweekly, or only when you need us. You can schedule, pause, or cancel a pickup anytime.

Our own local, trained team — never a rotating cast of gig workers, and never in someone's home. Every order is handled at our Clearwater facility.

No. Wash settings, detergent preference, and folding style are all included in the per-pound price. Pickup and delivery are always free.

You'll get a text when your driver is en route, when they've picked up, and when your order is on its way back. No need to be home for either.

Leave your bag by the door or with a doorman — that's how most orders work. We'll text a photo when delivery is dropped off.

The pay-as-you-go plan has a 15 lb minimum per pickup. Weekly and household plans have no per-order minimum.

Bag delicates separately and note it at booking — we hand-wash them or route them to our dry-clean partner automatically.

Currently 14 neighborhoods across the Clearwater area. Enter your address at booking and we'll confirm coverage instantly.

Yes — visit our Commercial page or select "Commercial Laundry" on the contact form with your typical weekly volume, and we'll follow up with pricing.

Still have a question?

Send us a note and we'll get back to you within a few hours during business hours.

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